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wiki:student_troubleshooting_runbooks [2021/04/03 23:58] johnwiki:student_troubleshooting_runbooks [2021/08/24 15:43] (current) john
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   - Quit all running applications using **Command-Q** (check the dock for dots underneath application icons to see if any apps are running in the background and quit them as well)   - Quit all running applications using **Command-Q** (check the dock for dots underneath application icons to see if any apps are running in the background and quit them as well)
   - Reboot the laptop by going to the **Apple menu** in the upper-left corner of your screen and choosing **Restart**   - Reboot the laptop by going to the **Apple menu** in the upper-left corner of your screen and choosing **Restart**
 +  - Log back in
   - Press **Command-Shift-5**, choose **Record Entire Screen**, click on **Options**, and choose **Show Mouse Clicks** (and the microphone if you want to give verbal comments while recording)   - Press **Command-Shift-5**, choose **Record Entire Screen**, click on **Options**, and choose **Show Mouse Clicks** (and the microphone if you want to give verbal comments while recording)
   - Press **Record** or click anywhere on the screen to start recording and demonstrate the problem   - Press **Record** or click anywhere on the screen to start recording and demonstrate the problem
wiki/student_troubleshooting_runbooks.1617494332.txt.gz · Last modified: 2021/04/03 23:58 by john

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