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The Seven Norms

Chapter 5: Seven Norms of Collaborative Work

  1. Pause: allow time for thought
  2. Paraphrase: clarify, organize, summarize
  3. Probe: seek understanding
  4. Put ideas on the table: present information in manageable chunks
  5. Pay attention to self: stay on task, resist wandering off-topic
  6. Presume positive intentions: be non-judgmental
  7. Pursue balance: between advocacy and inquiry
the_seven_norms.txt · Last modified: 2018/01/06 19:19 by john